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Company Baltic Training Services
Job Title: Software Test & Support Engineer
Job Category: Software Development & Programming
Job Description:
Baltic Training and Synapse are thrilled to be recruiting for a Software Tester and Support Apprentice to join their team based in Birmingham. Synapse is a company with expertise for resolving database problems for a number of high profile customers and over the years have developed innovative solutions for complex problems associated with spreadsheet management. Due to their continued success they are now recruiting an apprentice to join their Testing and Support Team in testing software, providing first-line technical support to customers and setting up new clients. About Apprenticeships A wise man once said, "The bigger the challenge, the bigger the opportunity to grow" Apprenticeships are built around this principle. Apprenticeships are not an easy way out, they are a commitment and a journey on which you will learn to overcome challenges and breakdown barriers. With the help of employers, an apprenticeship offers a structured and practical approach to learning. You will train in way that supports you, while you develop the skills you need to be successful in the fastest growing sector in the UK. If you're looking to revolutionise the way you learn, you are looking for an apprenticeship. Duties * Testing software and investigating, diagnosing and reporting bugs to engineering team. * Setting up new software for new clients and customers * Being involved in software development cycle * Working with software design specs to create test scripts and analyse findings * Monitoring incoming client queries on the Help Desk and adhering to support guidelines and processes Training to be provided * Level 3 Advanced Apprenticeship in Software Development * BCS Level 3 certificate in Software Development Context and Methodologies ( part 1 & 2) * BCS Level 3 certificate in Programming (Part 1, 2 & 3) * Level 2 Functional Skills (English, maths and ICT) Skills and qualifications required * Intermediate working knowledge of Excel and other Microsoft Office programs * Basic coding knowledge * Keen analytical and problem-solving skills * Keen numerical and mathematical skills * Good telephone manner and professional conduct * Willingness to learn and develop skills The future is bright Upon completion of this apprenticeship programme, there are real progression opportunities available. Along with your employer, you may decide to progress onto our level 4 programme and take your training even further. Salary, hours and benefits * £150 per week * Full time (37.5 Hours per week) 9am - 5pm Location and travel Located at the Innovation Birmingham Campus, Synapse is at the heart of the technological innovation hub of the Midlands. It is easily accessible via the local bus and train stations. About Baltic Training Baltic Training are the only apprentice and training provider that offer a completely tech-focused, tech driven training solution. We know there are dynamic, eager, young people out there. Young people who love this fast moving world, just as much as we do. They just need to transform that passion into the skills that employers need. So that's exactly what we help them to do. If this sounds like the role for you, get in touch! When we receive your application, the talent scout for your area will be in touch to guide you through the next stage of the application process. Good luck and we hope to hear from you soon!

Skills:
Employment type: Permanent
Salary/Hourly Rate: From: 150 To: 150 £ GB
Min. Qualifications:
Min. Experience (Years): Unspecified
Job Location: Birmingham - UK
Post Date: 09 Jan 2018
 
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