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Company : Baltic Training Services
Job Title : IT Support Apprentice
Job Category / Job Sector : Helpdesk / Technical Support
Job Reference : JO-1802-5393
Job Description :
Baltic Training Services are delighted to be recruiting for an IT Support Technician to join our client based in Crewe. This exciting opportunity comes with the growth of our client, who deliver IT support to multiple businesses throughout the UK.

About Apprenticeships
A wise man once said, "The bigger the challenge, the bigger the opportunity to grow" Apprenticeships are built around this principle. Apprenticeships are not an easy way out, they are a commitment and a journey on which you will learn to overcome challenges and breakdown barriers.

With the help of employers, an apprenticeship offers a structured and practical approach to learning. You will train in way that supports you, while you develop the skills you need to be successful in the fastest growing sector in the UK. If you're looking to revolutionise the way you learn, you are looking for an apprenticeship.

Duties
You will be working alongside existing staff and be mentored and trained to carry out the following duties:

* Proactively manage the helpdesk system, and to endeavour to complete tickets in a timely fashion.
* Patching computers, telephones and other equipment into the server room downstairs
* Printer maintenance and configuration
* Ensure effective communication and implementation of company policies, procedures, plans and principles.
* From time to time you may be required to undertaken other activities of a similar nature that fall within capabilities as directed by management

Training to be provided:

* Level 3 Advanced Apprenticeship in ICT
* Level 3 Diploma in ICT Professional Competence
* Level 3 Advanced Diploma in ICT Systems and Principles
* Level 2 Functional Skills (English, maths and ICT)

Skills and qualifications required:

* 5 GCSE's A-C grades, including Math's and English.
* Passion for IT.
* Great organisational & interpersonal skills
* Have and maintain a positive attitude and flexible approach to work and colleagues
* Ability to work with deadlines, with excellent time keeping skills.
* Demonstrating a "can do" attitude within the workplace.

The future is bright
Upon completion of the programme, there are real progression opportunities available. Along with your employer, you may decide to progress onto our level 4 programme and take your training even further.

Salary, hours and benefits

* £131 per week
* Full time (37.5 Hours per week)
* 28 days annual leave

Location and travel
This role is located in Crewe and is easily accessible via, all major public transport routes.

About Baltic Training
Baltic Training are the only apprentice and training provider that offer a completely tech-focused, tech driven training solution. We know there are dynamic, eager, young people out there. Young people who love this fast moving world, just as much as we do. They just need to transform that passion into the skills that employers need. So that's exactly what we help them to do.

If this sounds like the role for you, get in touch! When we receive your application, the talent scout for your area will be in touch to guide you through the next stage of the application process.

Good luck and we hope to hear from you soon!

Skills (Years Experience) :
Language Requirements :
Employment Type :
  • Permanent
Salary/Rate : From: 131.5  To: 131.5 £ GB per week
 
Other Information
 
Min. Qualifications :
Min. Experience (Years) : Unspecified
Job Location : Crewe - UK
Post Date : 09 Feb 2018
 
 
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